12 years or so ago I was making the transition from being a student employee to full-time staff at Ohio State. My references praised me quite well - but one point always came up: "Jim tends to speak his mind, sometimes pretty tactlessly." Heh. It surprises people these days when I tell them that I'm now much, ah, mellower and tactful than I was then. Needless to say, I've taken various versions of "How To Deal With Difficult People" seminars a couple times during my professional career. But it's been a long time since a refresher - and this book sounds good in that it doesn't put the onus on reader to be a Better Person. Thanks.
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12 years or so ago I was making the transition from being a student employee to full-time staff at Ohio State. My references praised me quite well - but one point always came up: "Jim tends to speak his mind, sometimes pretty tactlessly." Heh. It surprises people these days when I tell them that I'm now much, ah, mellower and tactful than I was then. Needless to say, I've taken various versions of "How To Deal With Difficult People" seminars a couple times during my professional career. But it's been a long time since a refresher - and this book sounds good in that it doesn't put the onus on reader to be a Better Person. Thanks.