I am leary, for a horde of reasons, of seminars/books/trends/fads that downplay the fact that 99% of the time, someone is right and someone is wrong in a disagreement. The facts are what the facts are, and no amount of touchy-feely goodness will change that, well, fact.

But then I'm a highly analytical, confrontational, challenge-based personality, just the kind of person management hierarchies need more of but are terrified of, and want to defuse with books like Difficult Conversations.